The regulations are directed at both men and women. The use of the masculine is for convenience only, therefore, male language in these rules is like the language of a female. SmarTicket reserves the right to change these policies at any time and as appropriate. Tickets will be purchased using a credit card that the purchaser has permission to use. The information, photos and events appearing on the site are provided by the organizers of the events. SmarTicket provides the ticket sales services only. It is the responsibility of the organizers of the various events to provide the service to the purchasing customer.

In the event of cancellation of an event by an organizer, the purchaser will receive a refund of all of his money through the payment made with the order. SmarTicket reserves your privacy and undertakes not to disclose your information to any third parties. The customer gives his consent to receive information related to his purchase by email and cellular. It will also be added to the Company's database for information on future performances, colors, coupons, etc., future advertising can be canceled at any time by removal from the mailing list or text messages.


Product return policy - cancellation will be done within 14 days of the transaction and the date of the show / event. According to the provisions of the Consumer Protection Law, a remote sale transaction will not be awarded at all "if the date of canceling the transaction falls within 7 days that are not rest days, prior to the date on which the service is supposed to be given". 7 days before the show takes place and / or 14 days after the transaction is performed. Individual cards can not be canceled on a centralized purchase.

Cancellation of transaction and credit - The customer is obligated to return the card (s) to the fund up to two days before the show / event. In case of E-card Do not use a card or bar code. The barcode will be canceled and deleted from the system at the time of cancellation and credit. Cancellation fees - In the event of cancellation, SmarTicket will charge the customer cancellation fees that will not exceed 5% of the transaction price or NIS 100, whichever is lower, The cancellation request will be made by sending an email only to SmarTicket and the credit will be processed up to 7 business days.

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